0845 521 3455
PDL
principal direction limited
Services

Vehicle Manufacturer Services | Franchised Dealer Services | Fleet Operator Services

Vehicle Manufacturer Services

Using our extensive knowledge of the Parts Business, we can assist Vehicle Manufacturers to achieve growth and market penetration by offering bespoke solutions to meet their objectives.

Our services include

  • Consultancy
  • Process Improvement
  • Standards Audit
  • Field Representation
  • Parts and Accessory Programmes
  • Training
  • Mystery Shopping

Contact us for a different perspective

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Franchised Dealer Services

Having worked in the Franchised Dealer network for many years we understand what is required to turn a good Parts Business into a great Parts Business.

Working alongside the management team we can increase productivity, sales and profitability.

Our services include

  • Consultancy
  • Process Improvement
  • Audit and Analysis
  • Training
  • Mystery Shopping
  • Marketing

Virtue CRM (Customer Relationship Management) System

Customer Relationship Management and improving the customer experience has never been so important.
One thing is certain, if you’re not effectively managing your customers, someone else will.

Virtue integrates with your Dealer Management System* to give you unparalleled data and reports for single or multi franchise operations at the touch of a button.

Sales campaigns can be created with ease and profit and cost implications are instantly visible.

For more information on boosting your sales and collaboration visit www.virtue.uk.com

*Subject to compatibility

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Fleet Operator Services

Over the years we have built strong relationships with many Fleet Operators, so we understand how to identify exposure and offer cost effective solutions.

Our services include

  • Consultancy
  • Supplier Tender Process
  • Supplier Service Level Agreements
  • Supplier Standards Audit

Fleet SRM (Supplier Relationship Management) System

Adapting the latest technology, we have developed an SRM System capable of reducing the maintenance and repair costs of your fleet.

The SRM System manages the products and services you purchase against each vehicle registration number.
It has the ability to define individual products under an identical description, for example a tyre size with several different brand names and offers unparalleled reporting, so analysing costs and trends becomes easy.

Contact us to reduce your exposure to fleet maintenance and repair costs.

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